Answers / Showing up in AI answers

How do I get my business mentioned in ChatGPT answers?

Matt Turley, Continuum. Updated September 23, 2026.

People call this AI SEO, ChatGPT SEO, or answer engine optimization (AEO). The name matters less than the job: when a buyer asks an AI for what you do, your business is one of the names it gives.

The short answer

How do I get my business mentioned in ChatGPT answers?

Get your name into the places the AI already reads when your buyer asks. That means a page on your site titled with the buyer’s exact question, a profile on the directories and review sites it cites for your category, and real answers in the forum threads it pulls. Then re-ask the same questions every week, three runs each, because answers change from run to run.

How to rank in ChatGPT: start by asking what it says today

Before changing anything, write down the 8 to 12 questions a buyer would actually type. Not your brand name. The problem. Ask each one in ChatGPT and Perplexity three times and write down two things: whether you were named, and which websites got cited.

We did this for our own business first. Across 8 buyer questions, 3 runs each on 2 engines, Continuum was named in 1 of 48 answers. That is the honest starting line, and it is on this page so the after can be checked against it.

Three runs matters. The same question can name you on Tuesday and skip you on Wednesday. Only count a question as won when you show up in most of the runs.

Cited is not the same as named

The AI can pull your page in as a source and still not say your name in the answer. We saw it happen with one of our own Reddit threads. Google's AI Overview cited it because the title was nearly the same as the search, but the answer itself stayed generic. To get named, the source the AI reads has to present you as the answer, clearly, not just talk about the topic.

Every category has its own sources

There is no single list of places to be. When we checked 12 Charleston trip questions, the engines cited 302 links. TripAdvisor was 47 of them. Reddit was 4. For software questions it flips, and Reddit, GitHub and dev.to lead. So the second step is always the same: look at what gets cited for your questions, then go be in those places.

How fast each engine moves

  • Perplexity searches live, so changes show up in days.
  • Google AI Overviews can pick up a new page within about a day. We have watched a Reddit thread of ours get cited there for the search its title matched.
  • ChatGPT is the slow one. One large tracking study (MaxAEO) saw changes land in 10 to 14 weeks.

So judge the first two weeks on Perplexity and Google, and treat ChatGPT as a trend line.

What not to do

Do not publish 200 AI-written articles. The engines already have plenty of that, and it is what they are learning to skip. What gets cited is specific and firsthand. One of the Reddit threads cited in our Charleston check has answers that name a specific tour and even the guide to ask for. If Reddit is one of your sources, read how to use Reddit to get customers without getting banned before you post anything.

Want to be the name the answer gives?

That is what Get Users is for: $1,200 a month, month to month. If you have a date on the calendar, the Deadline AEO Sprint is a two-week, $3,500 one-time sprint measured before and after on your own buyer questions.

Not sure where you stand yet? Run the free AI visibility check first.

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FAQ

Straight answers

How long does it take to show up in ChatGPT?
Longer than the other engines. Perplexity and Google AI Overviews can reflect a new page within days. One large tracking study saw ChatGPT changes land in 10 to 14 weeks, so start measuring now and read ChatGPT as a trend line.
Do I need to be on Reddit?
It depends on your category. For software and how-to questions Reddit is one of the most cited sites. In our check of 12 Charleston trip questions it was 4 of 302 cited links, and listing sites like TripAdvisor carried most of the weight. Look at what gets cited for your own questions first.
Can I just add FAQ schema to my site?
It helps the engines read your page, but it does not make them trust it. The page still needs to answer the exact question plainly, and your name needs to show up in other places the engines already cite.
Is there a free way to check where I stand?
Yes. Run the free AI visibility check on this site, or ask your own buyer questions in ChatGPT and Perplexity three times each and write down who gets named and which sites get cited.
Can someone do this for me?
Yes. Get Users is the monthly version at $1,200 a month, month to month. If you have a date on the calendar, the Deadline AEO Sprint is a two-week, $3,500 one-time sprint with a before and after measurement on your own questions.
Keep reading
Reddit without getting bannedHow to answer where your buyers ask, and not lose the account doing it.Get UsersYour product named when buyers ask ChatGPT and Google. $1,200/mo.Deadline AEO SprintA date on the calendar? Two weeks, $3,500 one-time, measured before and after.Every price on one pageFrom the free Leak Check to a full Partner retainer.