Privacy Policy

Introduction

Continuum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uxcontinuum.com or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact form or request a consultation
• Subscribe to our newsletter
• Download resources or use our calculators
• Book a discovery call or service
• Communicate with us via email or other channels

This information may include:

• Name
• Email address
• Company name
• Phone number
• Information about your project or business

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Click behavior and scroll depth

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you newsletters, updates, and marketing communications (with your consent)
• Process bookings and deliver our services
• Improve our website, content, and services
• Analyze website usage and user behavior
• Comply with legal obligations
• Prevent fraud and enhance security

Third-Party Services

We use the following third-party services that may collect information about you:

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website performance
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Request your data in a machine-readable format
• Right to Object: Object to our processing of your personal data
• Right to Withdraw Consent: Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at hello@uxcontinuum.com

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: