SMS Terms & Consent
Last Updated: August 19, 2026
Opt-in / Call-to-action
By calling Continuum at (240) 590-5978, you agree that if we are unable to answer, we may text you back at the number you called from to help with your inquiry. This is the only way to opt in; there is no web form or text-to-join keyword, and we never text a number that has not first called us. Our call greeting discloses that you will receive a text, that message and data rates may apply, and that you can reply STOP to opt out or HELP for help. Message frequency is typically one reply plus any needed follow-ups.
The exact greeting you hear when you call
When we cannot answer live, every caller hears this automated greeting, word for word, before any text message is ever sent:
"Thanks for calling Continuum. Sorry we missed you. We'll send a text to this number so we can help. You may get a few messages about your inquiry, and message and data rates may apply. When we text you, just reply STOP to opt out, or HELP for help. Full terms are at uxcontinuum.com/sms-policy. Please leave a message after the tone. This call may be recorded."
How you consent to text messages
When you call Continuum and we are unable to answer, we send a text message to the phone number you called from so we can help you without you having to call back. By calling us, you agree to receive SMS text messages from Continuum at that number. Our call greeting discloses that you will receive a text and how to opt out. We do not text any number that has not first contacted us.
What we send
Messages are informational and service-related only: a response to your missed call, answers to your questions, appointment or scheduling details, and follow-ups about your specific inquiry. We do not send marketing or promotional texts under this program.
Message frequency
Message frequency varies based on your conversation with us. Typically this is a single reply to your missed call plus any follow-up messages needed to help you.
Cost
Message and data rates may apply, depending on your mobile carrier and plan.
Opt out anytime
Reply STOP to any message to stop receiving texts. You may also reply with any clear request to stop and we will honor it. Reply HELP for help, or contact us at hello@uxcontinuum.com or (240) 590-5978.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or share your phone number or message content with third parties for their marketing. Message content and your number are used only to respond to and follow up on your inquiry. See our Privacy Policy for details.