SMS Terms & Consent
Last Updated: October 1, 2026
How to opt in to texts from Continuum
When you call Continuum at (240) 590-5978 and we can't answer, an automated message asks: "To get a text back from Continuum at this number, press 1. You may get a few messages about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Terms at uxcontinuum.com/sms-policy." We text you only if you press 1. If you text Continuum at (240) 590-5978 first, we reply only about your message. These are the only two ways to opt in. We never text purchased lists or numbers that have not contacted us. Each consent is logged with the date, time and phone number.
What callers hear, word for word
When we can't answer a call to (240) 590-5978, the automated greeting says:
"You've reached Continuum. This call is recorded so we can help you faster. If this is a life-safety emergency, hang up and call 911."
Then it asks, and waits for a keypress:
"To get a text back from Continuum at this number, press 1. You may get a few messages about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Terms at uxcontinuum.com/sms-policy."
If you press 1 you hear "Thanks. Continuum will text you at this number shortly." and we text the number you called from. If you press nothing, you get no text. Either way you then hear "After the tone, leave your name, what you need, and the address." and can leave a voicemail. Script and consent-log evidence: opt-in evidence page.
What we send
These texts are conversational customer care about your inquiry: answering your question, scheduling service and confirming appointments. There is no marketing or promotional content.
Message frequency and cost
Message frequency varies by conversation, usually a few messages about your inquiry. Message and data rates may apply.
Opt out and help
Reply STOP to any message to stop all texts from Continuum. Any clear request to stop also works, and we honor it right away. Reply HELP for help. You can also reach us at hello@uxcontinuum.com.
Sample messages
- Continuum: Sorry we missed your call! Still need a hand? Reply YES and we can get you scheduled. Reply STOP to opt out.
- Continuum: Thanks, Jordan. We can call you back Tuesday morning or afternoon. Which works better? Reply STOP to opt out.
- Continuum: You're booked for Oct 14 at 9:00 AM. Questions? Just reply here. Reply STOP to opt out.
Privacy
Continuum uses your mobile number only to respond to your inquiry. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; text messaging originator opt-in data and consent will not be shared with any third parties. Message frequency varies by conversation. Message and data rates may apply. Reply STOP to opt out, HELP for help. Service providers (such as our SMS carrier) process data only to deliver messages. See our Privacy Policy and Terms.