I have users but almost nobody pays. What am I doing wrong?
Plenty of founders get the hard part done. People find the app, sign up, even use it. Then almost nobody pays, and it is hard to tell why from inside.
One founder posted about 500k installs on Google Play and only 20-30 paid users, asking what they were doing wrong.
We look at it from the outside, the way a new user meets it, and tell you where the money is leaking and what to try first.
What you get
- A walk through your app as a new user, from the first visit to the moment they would pay, with a note at each spot people drop.
- A review of your pricing page and your upgrade moment.
- A ranked list of changes, smallest effort first.
- One experiment written up as a plan, with what to change, what to measure, and when to read it.
Price, timing and the guarantee
Conversion teardown
$299
A written teardown within 3 business days of getting your app link and a test login.
If the teardown does not give you at least one concrete change to test, tell us and you get a full refund.
Rather talk first? Book a 15-minute call.
Payment runs through Stripe. Matt Turley will email you within one business day for a test login and any numbers you want to share.
Why people are asking for this
Posts we read on October 26, 2026. Upvotes as of that day.
“500k installs on Google Play but only 20-30 paid users. What am I doing wrong?”
r/SaaS, 131 upvotes
Who does the work
Matt Turley does this work himself, with AI agents doing the legwork, and he checks everything before it reaches you. Continuum builds and looks after software for small businesses and founders. Questions before you buy: hello@uxcontinuum.com. Everything we offer.